Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our online casino platform. By continuing to use our services, you acknowledge that you have read and understood how we collect, store, use and disclose your information as described in this Cookie Policy and our Privacy Policy. This policy complies with applicable UK data protection laws, including the UK General Data Protection Regulation and the Privacy and Electronic Communications Regulations.
What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, tablet or other device when you visit our online casino website. These files contain information that is transferred to your device's hard drive and stored there. Cookies allow us to recognise your device and remember certain information about your preferences and actions when you return to our site.
Similar technologies include web beacons, pixel tags, local storage objects, and other tracking technologies that serve similar functions to cookies. These technologies help us provide you with a better gaming experience, maintain security, and deliver relevant content and advertisements.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
| Strictly Necessary | Essential for website functionality, account security, and transaction processing | Session or up to 1 year |
| Performance Cookies | Collect information about site usage and performance to improve user experience | Up to 2 years |
| Functional Cookies | Remember your preferences, language settings, and personalisation choices | Up to 1 year |
| Marketing Cookies | Track your activity across websites to deliver targeted advertisements | Up to 13 months |
Essential Gaming Cookies
Our platform uses several categories of essential cookies that are crucial for providing secure online gambling services. These cookies cannot be disabled as they are fundamental to the operation of our casino platform and your account security.
- Authentication cookies that verify your identity and maintain your logged-in status during gaming sessions
- Security cookies that protect against fraudulent activities and unauthorised access to your account
- Transaction cookies that ensure the integrity of deposits, withdrawals, and gaming transactions
- Session management cookies that maintain your gaming state and preferences during your visit
- Compliance cookies that help us meet regulatory requirements and responsible gambling obligations
Analytics and Performance Tracking
We utilise analytics cookies to understand how players interact with our casino games and services. This information helps us improve game performance, identify technical issues, and enhance the overall user experience. These cookies collect anonymous data about page views, game preferences, session duration, and navigation patterns.
Performance cookies monitor the technical aspects of our platform, including loading times, server response rates, and error tracking. This data is essential for maintaining optimal gaming performance and ensuring our slots and casino games operate smoothly across all devices and browsers.
Personalisation and Preferences
Functional cookies remember your individual preferences and settings to create a personalised gaming experience. These include your preferred language, currency selection, game categories, betting limits, and display preferences. We also use these cookies to remember your responsible gambling settings and self-exclusion preferences.
Personalisation cookies help us recommend games and promotions that align with your interests and gaming history. This ensures you receive relevant offers and can easily find the slot games and casino features that match your preferences.
Third-Party Cookies and Partnerships
Our platform may include cookies from trusted third-party service providers who assist us in delivering our services. These partners include payment processors, game developers, customer support platforms, and marketing service providers. Each third party operates under their own privacy policies and cookie practices.
Social media cookies may be present if you choose to share content or interact with our social media features. Advertising network cookies help us display relevant promotional content and measure the effectiveness of our marketing campaigns across different platforms and websites.
Managing Your Cookie Preferences
You have several options for controlling how cookies are used on your device. However, please note that disabling certain cookies may affect the functionality of our casino platform and your ability to access some features.
- Browser settings: Configure your web browser to block or delete cookies according to your preferences
- Cookie consent banner: Use our cookie preference centre to select which types of non-essential cookies you wish to accept
- Account settings: Manage certain tracking preferences through your player account dashboard
- Third-party opt-outs: Visit advertising network websites to opt out of targeted advertising cookies
Browser-Specific Cookie Controls
Each web browser provides different methods for managing cookies. Below are instructions for popular browsers used by our players:
- Google Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data to manage your cookie preferences and view stored cookies
- Mozilla Firefox: Access Options > Privacy & Security > Cookies and Site Data to control cookie settings and clear stored data
- Safari: Go to Preferences > Privacy > Manage Website Data to view and delete cookies from specific websites
- Microsoft Edge: Select Settings > Site Permissions > Cookies and site data to configure cookie behaviour and exceptions
- Mobile browsers: Access cookie settings through your mobile browser's privacy or security settings menu
Updates and Contact Information
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through our website or other appropriate communication methods. The updated policy will be effective immediately upon posting.
If you have questions about our cookie practices, wish to exercise your rights regarding cookie data, or need assistance managing your preferences, please contact our privacy team through the customer support channels available on our website. We are committed to addressing your concerns and helping you understand how we use cookies to enhance your gaming experience while protecting your privacy.